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Rachel Gilberti | Art Conservation and Restoration Services

Last Updated: October 2025.

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This Privacy Policy describes how Rachel Gilberti | Art Conservation and Restoration Services ("We," "Us," or "Rachel Gilberti") collects, uses, protects, and shares the personal information provided by users ("You" or "User") through our institutional website. We are committed to safeguarding your privacy with the same ethical rigor and transparency applied to cultural heritage restoration.

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1. Information We Collect

We only collect information strictly necessary for contact and the qualification of restoration services.

When you use the contact form on our Website to request a diagnostic, quote, or make an inquiry, we collect Contact Information, which includes your name, email, and phone number. This information is used exclusively to establish communication, provide personalized quotes, and expedite the technical service process.

Furthermore, we collect Artwork Information, such as the description of the collection piece or its state of conservation (when provided by you in the form). The purpose of this data is to qualify your request and ensure the specialist can address your needs with maximum technical accuracy.

Finally, while navigating the Website, we collect Usage Data (such as IP address and pages visited) through cookies and analytics tools. This data is used to enhance your experience and optimize the performance of our Website for our audience, without personally identifying you.

Note: We do not knowingly collect sensitive personal information and do not sell your personal information.

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2. How We Use the Information

Your information is used exclusively for the following purposes:

  • Client Acquisition: To process your contact request and provide Art Conservation and Restoration services.

  • Communication: To send responses to inquiries, quotes, and information regarding the status of your request.

  • Marketing (Opt-in): To send promotional communications, news, and articles about heritage preservation, only if you have expressly opted in to receive them.

  • Service Improvement: To analyze website usage trends to improve the structure and content offered.
     

3. Disclosure of Information

Rachel Gilberti does not sell, rent, or trade your personal information to third parties, except in the following situations:

  • Service Providers: Contracted companies that assist us in operating the Website (such as hosting services or data analytics tools). These providers are contractually obligated to maintain data confidentiality and security.

  • Legal Obligation: When required by law, court order, or in cooperation with competent governmental authorities.
     

4. Cookies and Tracking Technologies

We use "cookies" to enhance your browsing experience and for analytical purposes.

  • Types Used:

    • Essential Cookies: Necessary for the basic functionality of the Website.

    • Analytics/Performance Cookies: (e.g., Google Analytics) Used to measure Website performance and understand how visitors interact with the content.

  • Your Control: You can manage or disable cookies at any time through your browser settings. However, please note that this may affect the functionality of some parts of the Website.
     

5. Your Rights Regarding Data (Applicable U.S. State Laws)

While federal privacy laws vary, we are committed to providing you with control over your personal information:

  • Access and Correction: You may request access to the personal information we hold about you and request corrections to any inaccuracies.

  • Opt-out of Communications: You have the right to opt out of receiving any marketing communications from us at any time by following the unsubscribe link in our emails or by contacting us directly.

To exercise any of these rights, please use the contact channels provided below.
 

6. Data Security

We implement reasonable technical and administrative measures to protect your personal information against unauthorized access, misuse, alteration, or destruction. The security of your data is handled with the same rigor and attention to detail dedicated to the restoration of an artwork.
 

7. Contact and Inquiries

If you have any questions about this Privacy Policy or the handling of your personal data, please contact the Website Owner directly:

  • Owner: Rachel Gilberti

  • Email: [INSERT CONTACT EMAIL HERE]

  • Address: 3308 Europa Dr., Apt. 24, Naples, FL 34105

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From Private Collection to Historic Landmark.

Rachel Gilberti is the Founder of Gilberti - Fine Arts & Conservation. She is the specialist institutions and collectors trust to protect the irreplaceable. With over 20 years of experience, training in Florence, and a commitment to the standards of the American Institute for Conservation of Historic and Artistic Works (AIC), Rachel has led national and international projects, applying an uncompromised technical rigor to restore and revive your history and heritage with the highest standard of quality.

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